Privacy Policy

Privacy Policy
Effective Date: [Insert Date]

1. Introduction
Welcome to [Your Company Name] (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our AC service website, mobile application, or related services (collectively, the "Services").

2. Information We Collect
We may collect the following types of information:

Personal Information: Name, phone number, email address, billing address, and payment details.
Service Information: Details of your AC unit, service requests, and maintenance history.
Technical Information: IP address, browser type, device details, and cookies.
Communication Information: Feedback, inquiries, and interactions with customer support.

3. How We Use Your Information
We use the information collected for the following purposes:

To provide and manage AC repair, maintenance, and installation services.
To process payments and send invoices.
To improve customer experience and service efficiency.
To send promotional offers, updates, or service reminders (you can opt out anytime).
To ensure security, prevent fraud, and comply with legal obligations.

4. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:

Service Partners: Third-party technicians or contractors to fulfill your service request.
Payment Processors: To handle transactions securely.
Legal Authorities: If required by law, for fraud prevention, or to protect our rights.

5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online platform can be 100% secure, and we encourage you to protect your login credentials.

6. Your Rights and Choices

Access & Update: You can request access to or update your personal information.
Opt-Out: You can opt out of marketing emails by clicking the unsubscribe link.
Data Deletion: You can request the deletion of your information, subject to legal or operational requirements.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be effective as of the "Effective Date" stated above.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.

By using our Services, you consent to this Privacy Policy.